Cancellation and Refund Policy

Draft for commercial and legal approval.

• Open requirements may be cancelled before a quotation is accepted.
• After acceptance, eligibility depends on work already performed, third-party fees and the accepted quotation.
• Government, filing, payment-gateway and other non-recoverable charges may not be refundable.
• Approved refunds are returned to the original payment method within the processing period communicated for the case.
• Raise disputes promptly with the booking number and supporting details.

Before accepting live payments, define cancellation windows, partial-refund calculations, dispute timelines and the official support contact.